24/7 Expert Assistance

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Have questions about Nivi Email plans, enterprise migrations, or billing? Our team at Nivi Cloud Private Limited is here to help.

Registered Office

Nivi Cloud Private Limited

2/90 Vijay Khand, Gomti Nagar,
Lucknow, Uttar Pradesh – 226010, India

CIN: U72900UP2019PTC124763

Phone Support

+91 94296 92542

Mon – Sat, 10:00 AM – 7:30 PM IST

Email & 24/7 Ticket Support

support@nivi.email

24/7 technical support, billing & sales inquiries

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Frequently Asked Questions

How quickly is my Nivi Email account activated after payment?

All Nivi Email subscriptions are provisioned online immediately. Your login credentials and DNS configuration steps are delivered by email within 2–15 minutes of payment confirmation. See our Shipping & Delivery Policy for full details.

Can I migrate my existing emails from Google Workspace, Microsoft 365, or cPanel?

Yes! Every Nivi Email plan includes free IMAP migration tools and expert assistance to transfer your existing emails, folders, and contacts with zero downtime.

What is your refund and cancellation policy?

We offer a 14-day free trial and a 7-day money-back guarantee on first-time paid subscriptions. You can review full details on our dedicated Refund & Cancellation Policy page.